Privacy Policy

Who we are

We’re Custom Polystyrene Pty Ltd. Our website address is: https://custompolystyrene.com.au. Any questions or concerns about this policy can be emailed to info@custompoly.com.au

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Tracking

We, embed additional third-party tracking, and monitor your interaction with our website, this tracking does not contain any identifying data and is completely anonymous.

Who we share your data with

We share your delivery details with our couriers, but do not share any of your other data with third parties.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We will retain your order details as long as necessary for our operations.

What rights you have over your data

If you have an account on this site, or have placed an order, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

We verify all orders and form submissions through a third party anti-spam service.